Terms & Conditions

zedbyl.tech provides AI consulting services for law firms, including but not limited to:

• AI readiness audit and infrastructure assessment
• On-premises AI deployment (Ollama, RAG pipelines, AnythingLLM)
• Monthly support and system maintenance
• Custom automation development (n8n workflows, integrations)

The specific scope of each engagement is defined in a separate Statement of Work (SOW) or engagement agreement.

Initial consultation (up to 30 minutes) is provided at no charge. A formal engagement begins upon mutual agreement on scope, timeline, and terms, confirmed via email or a signed engagement agreement.

Service pricing is confirmed in the individual engagement agreement. All prices are listed in US dollars unless otherwise specified. Payment terms, accepted methods, and invoicing schedules are defined per engagement (typically net 14 or net 30 days).

Late payments may result in suspension of services until the outstanding balance is settled.

• All AI models deployed on client hardware remain the property of their respective creators under their open-source licenses.
• Custom configurations, prompts, and automation workflows created for the client become client property upon full payment.
• The Consultant retains the right to use general methodologies, techniques, and know-how developed during engagements.
• Pre-existing tools, frameworks, and templates remain the Consultant's property.
• Client data processed during the engagement remains client property at all times.

To the maximum extent permitted by applicable law:

• The Consultant's total liability is limited to the fees paid by the client for the specific engagement giving rise to the claim.
• The Consultant is not liable for indirect, incidental, consequential, special, or punitive damages.
• No liability is assumed for the accuracy, completeness, or suitability of AI model outputs for any particular purpose.
• No liability is assumed for third-party software or hardware failures, or for data loss caused by client infrastructure.

• AI output accuracy: AI systems may produce inaccurate, biased, or inappropriate outputs. All AI-generated content should be reviewed by qualified professionals before use in any legal or business context.
• No legal advice: The Consultant provides technical AI consulting services, not legal advice. Clients should consult qualified lawyers for legal matters.
• No guarantees: Results depend on client data quality, infrastructure, and usage patterns. No specific outcomes are guaranteed.
• Third-party software: The Consultant does not warrant the functionality, security, or reliability of third-party open-source software (including Ollama, AnythingLLM, n8n, and similar tools).

Both parties agree to maintain the confidentiality of proprietary information disclosed during the engagement. The Consultant will not access, store, or transmit client data beyond what is strictly necessary for the engagement scope.

On-premises deployments are designed so that client data remains on client-controlled hardware at all times. The Consultant may reference the engagement in general terms for portfolio purposes only with prior written client consent.

These terms are governed by and construed in accordance with the laws of the Dubai International Financial Centre (DIFC), without regard to conflict of law principles.

Nothing in these terms limits your statutory rights under mandatory consumer protection laws of your country of residence, including rights under the GDPR, UAE Federal Data Protection Law, or Thailand PDPA.

In the event of a dispute, the parties agree to first attempt resolution through good-faith negotiation for a period of 30 days. If the dispute remains unresolved, it shall be referred to mediation. If mediation fails, the dispute shall be resolved by binding arbitration under the DIFC-LCIA Arbitration Rules.

Nothing in this clause prevents either party from seeking injunctive or other equitable relief in any court of competent jurisdiction.

Either party may terminate an engagement with 14 days' written notice. Upon termination, the client is responsible for payment of all work completed up to the termination date.

Sections on confidentiality, intellectual property, limitation of liability, and disclaimers survive termination.

Neither party shall be liable for delays or failure to perform obligations due to circumstances beyond reasonable control, including natural disasters, pandemics, government actions, internet outages, or cyberattacks. The affected party must notify the other party promptly.

If a force majeure event continues beyond 60 days, either party may terminate the engagement without further liability.

We may update these terms at any time. Material changes will be posted on this page with an updated "Last updated" date. Continued use of the website or services after changes constitutes acceptance. Changes do not affect existing engagement agreements unless mutually agreed in writing.

If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

For questions about these terms, contact us at contact@zedbyl.tech or via Telegram at @zedbyl.